Contact Center Associate

Posted 4 days ago

itm marketingCoshocton (OH)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Entry

SALARY

$14.00-15.00

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About the role

Contact Center AssociateITM is seeking experienced, success minded full-time individuals. We have openings for: Inbound/Outbound experts Appointment setters Customer service representatives Lead generation specialists Data collection professionals Skill set you will have/learn: Proficiency in basic computer and keyboarding skills The ability to navigate multiple browser tabs simultaneously Excellent telephone communication skills Integrity, vision, and passion Make and receive inbound and outbound calls Follow up on leads or return customer service calls Generation of interest/leads for corporate products/services Establishing ongoing rapport with existing/potential customers Listen and respond accordingly to resolve customer inquiries

Work Schedule: Typically, Monday through Friday, but dependent on program needs. Weekends and holidays are possible. This is not a work from home position. Pay is weekly and direct deposit. Pay is $14.00-15.00 based on the program. As part of our team you will have: Competitive pay, PTO, paid holidays, medical and life insurance, 401k, and paid training. Must be at least 18 yrs old to apply.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.