Remote Customer Success & Retention Specialist — Bonus
Posted yesterday
socketdevNevada (IA)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Mid
SALARY
$23/hour
About the role
hear.com is hiring a Customer Success & Retention Specialist to join our remote US team. You'll receive in-depth training from day one and work to retain customers, handle inbound/outbound calls, email/chat, and provide solutions.
You must have retention or sales experience, empathy, growth mindset, fast typing, and reliable home internet. We offer a remote, full-time schedule, base pay $23/hour plus monthly bonus, plus medical/dental/vision and 401(k). #J-18808-Ljbffr
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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