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Lead Field Service Technician

Posted 2 days ago

on time hireMustang (OK)

SENIORITY

Senior

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About the role

Job Description
Overview: Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support. A global building automation and industrial technology company with 100+ years of history, 25,000+ patents, and 7,000+ engineers, operating across 70+ countries and 4 major business areas. Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.
Benefits: 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years. Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs. Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.
Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays. Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.
HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses. Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability. Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources. Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources. Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts. Benefits may vary by location, position, employee classification, and eligibility.
Qualifications:
  • Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions
  • Minimum 5 years Strong technical knowledge and expertise in Building Automation technologies 3 years experience in project management and execution
  • Bachelor's degree in Engineering or a related field; Master's degree preferred
  • Strong problem-solving and analytical abilities
Responsibilities:
  • Troubleshoot and resolve complex technical issues for our customers
  • Provide technical support and expertise for our Building Automation solutions
  • Collaborate with cross-functional teams to ensure successful implementation of our solutions
  • Conduct training sessions for customers and field service technicians
  • Stay updated with industry trends and advancements, and provide recommendations for improvement

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