AI-Savvy Customer Support Specialist (Healthcare IT)

Posted yesterday

precision labsSan Diego (CA)

Computer User Support Specialists All Other Miscellaneous Ambulatory Health Care Services

SENIORITY

Senior

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About the role

Clinically AI is seeking a Customer Support Specialist to assist healthcare providers and platform users. You'll handle day-to-day questions, diagnose AI output issues, and support IT deployment tasks while explaining technical concepts to non-technical clinicians and admins. You'll educate users on practical AI use, contribute to better templates, and collaborate with internal teams to improve the product and documentation. A strong customer-first mindset is essential.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.