Incident Command Lead: AI-Driven Resilience

Posted yesterday

forwardGranite Heights (WI)

Computer and Information Systems Managers Other Computer Related Services

SENIORITY

Manager

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About the role

Forward is seeking an Incident Management Lead to build an AI-assisted layer that detects issues before they become incidents and coordinates cross-functional response when they occur. You will own the governance between reactive resolution and proactive prevention, delivering rapid detection, clear communication, and thorough post-incident learning across Engineering, GTM, Support, and Operations.

Before you apply

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Your profile is current

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.