Member Experience Concierge
bears fitVernon Hills (IL)
About the role
Bears Fit in Vernon Hills, IL seeks a friendly Member Services Team member to warmly greet members and guests, verify active memberships, and help sustain a welcoming club environment. This role supports check-in, billing updates, inquiries, and cross-department collaboration to ensure member satisfaction and smooth operations.
You will handle daily check-ins, monitor traffic, resolve routine issues, and contribute to maintaining clean, inviting facilities while upholding Bears Fit standards.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this