Job Description:
Lobby Concierge / Front Desk Associate (All Shifts)
Brodsky Organization – Luxury Residential
New York, NYPosition Overview
The Brodsky Organization is seeking experienced, highly polished Lobby Staffto join our team at one of our premier luxury high-rise residential properties in New York City. The Lobby Staff Member is the first point of contact for residents and visitors. The ideal candidate deliversexceptional service, anticipates resident needs, and maintains a professional presence at all times. This position requires prior experience in luxury residential or hospitality environments.
Key Responsibilities:
Provide a warm, professional welcome to residents, guests, and vendors, ensuring a seamless arrival experience.
Manage front desk operations, including phones, inquiries, and resident requests.
Monitor lobby activity, visitor access, and maintain accurate logs in accordance with building security procedures.
Opening the door for residents and guests and assisting with packages or luggage.
Receive, log, and distribute packages.
Enforce house rules and support management with resident and vendor matters
Respond to and resolve resident concerns promptly and professionally.
Qualifications:
Experience in luxury residential, hotel, or high-end hospitality environments required
Exceptional customer service and interpersonal skills with a polished, professional demeanor
Experience with Microsoft Office and Building Link or similar property management systems preferred
Flexible availability to workday, evening, and overnight shifts, including weekends and holidays. Compensation
$22.00 - $30.77 per hour, commensurate with experience and 32BJ wage rates Benefits as offered by 32BJIdeal Candidate
Experienced in Luxury Residential coop/Condo lobby operations
Polished and service-focused with strong attention to detail
Proactive and intuitive—anticipates needs before they are asked
Reliable, discreet, and highly professional
Committed to delivering a consistently exceptional resident experience
