Library Page / Café Worker - Access Services

Description: Under the supervision of the Page Supervisors, shelves all library materials, maintains the collection in order on the shelves, and pulls items to fill customer requests. Performs a variety of tasks related to circulation and shelving of library materials and provides service in the Library's café. Under the direction of the Café Operator, prepares and serves drinks and food. Part-time (14-19 hours per week). Schedule includes days, evenings, and weekends. A SHELVING TEST IS REQUIRED AND WILL BE GIVEN AT THE TIME OF INTERVIEW.Examples of DutiesSorts and shelves library materials following established prioritiesStraightens library materials on shelvesMerchandises books and other library materials to enhance their appeal and promote their use by browsersMaintains materials in correct alphabetical and Dewey orderAssists customers by telephoneMoves materials within the buildingPulls requested items from shelvesDiscards newspapers monthly according to established proceduresMaintains a clean and organized workspacePrepares and serves drinks and food in accordance with health code and café standardsOperates a cash registerMaintains café spaces according to food handler requirementsAbility to obtain and retains appropriate state food handler certificationAssists with training of staff and volunteersParticipates in departmental and library-wide training and activities, including technology and safety trainingProvides excellent internal and external customer serviceOther duties as assignedRequirementsAbility to work with library customers and staff in a friendly and efficient mannerAbility to alphabetize and learn the Dewey classification arrangementAbility to learn and use the integrated library systemAbility to maintain reliable attendance and regular work scheduleAbility to follow written and oral instructions and work independentlyAbility to work cooperatively with others as a teamPositive attitude and strong work ethicAbility to issue guidance and ensure compliance with the library's rules of conduct and policiesAbility to maintain reliable attendance and regular scheduleAbility to maintain a varied schedule, including day, evening, and weekend shiftsFlexibility to adapt to changing situations and to vary work scheduleGood vision and hearing to effectively engage with customersManual dexterity to operate computer and phone equipmentFamiliarity with workplace productivity software, including skills in Microsoft Office SuiteAbility to use a cash register and accurately manage sales transactionsFamiliar with software programs such as Microsoft Office OutlookPhysical ability to regularly lift library materials weighing approximately 40 pounds and push fully loaded carts, as well as bend and stretch to reach high and low shelvesSatisfactory pre-employment background checkAcceptable Experience and TrainingHigh School Diploma or GED requiredCustomer Service experience preferredKnowledge of French and/or Spanish is helpfulMust be a minimum of 18 years of ageBenefits Vacation Leave Accrual 1.5385 hours per bi-weekly pay period (45 hours, or five days per year) Bereavement Leave Paid leave will be given for the loss of an immediate family member (as defined in our Staff Handbook) for up to five consecutive days, including the day of the funeral. To be eligible for the prorated bereavement leave, the employee must give reasonable notice to his/her department manager and specify the time and date when the employee will return to work. Leave will be paid only for the scheduled work time lost and will not count toward extra or overtime hours. Holidays The Library is closed on the following nine (9) days: New Year's Day, Martin Luther King, Jr., Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day, and Christmas Day. With the exception of Easter Sunday, all of these days are paid holidays, pro-rated for 19- hour and under employees at three (3) hours for each holiday. The Library will remain open for Juneteenth and staff members will receive a floating holiday. Employee Assistance Program The Library provides a confidential Employee Assistance Program. The cost of this service is paid entirely by the Library. Employees or their family members may arrange for counseling sessions on any area of concern, personal or professional. Deferred Compensation Plans Library employees are offered the opportunity to invest in a 457 Deferred Compensation Retirement plan.