Customer Quality Engineer - Automotive Coatings

Posted 3 days ago

ilocatumOak Creek (WI)

Quality Control Systems Managers Paint and Coating Manufacturing

SENIORITY

Senior

SALARY

$90,000 - $120,000 per year

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About the role

Job Description: Customer Quality Engineer, Automotive Coatings

Location: Oak Creek, WI (On-site)

Job Type: Full-time

Travel: 10% to 15%Pay: $90,000 to $120,000 per year, plus bonus

Relocation: Assistance available

Be the voice of the customer for a leading automotive coatings manufacturer, owning quality issues from first alert to lasting fix.

Must-Haves:

Automotive and coatings industry experience
Working knowledge of IATF 16949 Experience managing customer quality issues, complaints, and claims
Strong root cause analysis skills, including 8D, 5 Whys, Fishbone, and Is/Is NotKnowledge of APQP, FMEA, and LPAExperience implementing and verifying corrective and preventive actions
Experience supporting customer and third-party audits
Bachelor's degree in Engineering, Quality, or a related field, or equivalent experience
Strong customer-facing and cross-functional leadership skills

What You'll Do:

Lead resolution of customer quality issues, from containment through root cause, corrective action, and closure
Manage customer complaints and claims using proven quality methods
Serve as the escalation point for high-severity quality issues
Communicate issue status, risks, and resolution plans directly to customers
Lead and support customer audits with the QA Site Manager
Translate customer-specific requirements into internal processes
Identify quality risks early and coordinate preventive actions
Support compliance with IATF, APQP, FMEA, and LPA requirements
Partner with Manufacturing, Process Engineering, Supply Chain, Sales, and LabsBuild strong relationships with customer plant, quality, and engineering teams

Nice-to-Haves: Supplier Quality or Manufacturing Quality Engineer background Experience in paint or chemical manufacturing

Compensation and Benefits:

$90,000 to $120,000 per year
Bonus program
Relocation assistance

About the Company: Our client is a leading manufacturer of high-performance paints and coatings serving the global automotive industry. To apply, submit your resume for consideration.

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