Bilingual Customer Service Representative

Customer Service Team MemberAt Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.ResponsibilitiesAnswer calls in a professional and courteous manner with a goal of having the customer feeling delightedAnalyze customer situations and determine viable options that will serve them bestAccurately place telephone orders offering specials, promotions and services that help meet customers needsWork independently and professionallyQualificationsAre you:Able to help customers in Spanish and English fluentlyFlexibility is a must in this position; part-time is 20+ hours a weekProficient in keyboarding and computer skillsAble to analyze problemsAble to work fast paced and under stressAble to perform essential duties and responsibilities with efficiency and accuracyAble to handle confidential informationAble to type 30+ WPMWhy MelaleucaMelaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basisit feels more like a family than a multi-national corporation.Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as:401(k) with contribution matchTuition ReimbursementCompany profit sharingLongevity bonuses$100 free Melaleuca products every monthOpportunities for pay increases and promotionsFun company eventsAnd much more!