Community Service Officer

What You'll Do: Direct vehicular traffic around arrival and departure roadways with precision and care. Enforce parking regulations to maximize safety and accessibility for travelers. Maintain a high-visibility presence at terminal entrances to deter violations and offer friendly assistance. Deliver top-tier customer service—answer questions, provide directions, and support guests facing travel stress. Adapt to all weather conditions, staying active and vigilant whether it's a sunlit morning or a snowy evening.

Who You Are: A motivated individual working toward a career in law enforcement. Confident managing traffic flow and parking logistics in a bustling airport setting. Energized by outdoor work, rain or shine—and ready to pivot as conditions change. Excellent communicator who thrives on providing clear, calm guidance during busy or stressful moments. Team player who also excels autonomously, stepping up when and where you're needed most. This position is full-time and is eligible for MAC's robust benefit package. MSP Airport is a 24/7 operation, and this position may be scheduled to work evenings, weekends, and holidays. Currently CSO's work 4 days per week with 10-hour shifts. Current shift times are: 5:30 am - 3:30 pm3:00 pm - 1:00 am *A night shift may be added in the future if needed and can be staffed adequately. Background Check Criminal convictions Poor work history Unsatisfactory motor vehicle driving history Actions affiliated with bias Controlled substance abuse Misrepresentation, falsification or omission of application or background information To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided. About the Metropolitan Airports Commission The Metropolitan Airports Commission (MAC) owns and operates one of the nation's largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC's airports connect the region to the world and showcase Minnesota's extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year. Working at the MAC: Real Stories, Real Pride MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, nationality, or disability. This is a safety-sensitive position which will require a pre-employment drug screen.