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Courtyard Fayetteville Front Desk Associate

Posted today

cusaFayetteville (AR)

SENIORITY

Junior

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About the role

The Courtyard by Marriott has a current opening for a front desk associate. Hotel experience and open availability is required. Shifts will include evenings, weekends and mornings. Full-time availability with the opportunity for advancement in supervisory and operations. Pay is based on experience.
Essential Duties and Responsibilities: Warmly greet and register guests, manage reservations, and daily arrivals. Be knowledgeable about the area. Complete all shift-related duties and securely deposit any cash collected. Generate daily reports for Courtyard Marriott operations. Manage guest reservations received via fax or email in a timely and accurate manner. Address guest concerns and escalate to the Office Manager when needed. Perform additional duties as assigned by Front Office Manager. Maintain consistent, regular, and reliable attendance. Fulfill other tasks as assigned to support overall team success.
Minimum Qualifications: Customer service experience is essential and hotel front desk experience is preferred. Excellent communication and interpersonal skills with a positive and friendly attitude. Strong problem-solving skills and ability to multitask. Proficiency in computer skills. Knowledge of the local area is helpful. Ability to work weekends and holidays. Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.
Benefits:
  • Holiday Pay 401KInsurance: Medical, Dental, Vision
  • Flexible Schedule
  • Marriott Brand Discount
The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche.
Phone: 479-571-4900

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