IoT Field Applications Engineer

Locations: Remote, Nationwide or Remote in Charlotte, NCOur client is an innovative global technology organization transforming the way connected devices are deployed and managed across enterprise environments. They are seeking an experienced IoT Field Applications Engineer to serve as the technical bridge between customers, engineering, and product teams. This is an outstanding opportunity to work with advanced IoT connectivity solutions, influence customer success, and help drive next generation innovations in cellular communications and connected devices.

This Role Offers: Competitive compensation package with comprehensive benefits. Fully remote work environment with nationwide flexibility. Opportunity to work with cutting edge IoT, wireless, and cellular technologies. Highly collaborative culture with direct exposure to engineering, product management, and customer leadership. Opportunity to influence product direction while helping customers deploy innovative connected solutions. Career growth within a rapidly expanding technology organization. FocusServe as the primary technical advisor for customers implementing advanced IoT connectivity solutions. Design and recommend scalable technical architectures that align with customer business objectives. Troubleshoot complex hardware, software, networking, and connectivity issues across multiple environments. Validate new products, firmware, and applications to ensure reliability, functionality, and performance. Collaborate closely with engineering teams to provide technical feedback that enhances future product development. Assist with deployment planning, system configuration, software installation, and solution integration for enterprise customers. Lead technical workshops, solution demonstrations, and architecture discussions with customers and internal stakeholders. Develop technical documentation, implementation guides, and best practices that support successful customer deployments. Deliver technical training that enables customers and partners to maximize the value of deployed solutions. Support escalated technical issues through root cause analysis and timely resolution. Stay informed on emerging IoT technologies, cellular networking advancements, certification requirements, and industry trends. Contribute technical expertise that supports continuous improvement of products, services, and customer experience. Skill SetBachelor’s degree in engineering, Computer Science, Electrical Engineering, or a related technical discipline. Five or more years of experience in a customer facing engineering, field applications engineering, solutions engineering, or technical consulting role. Experience supporting enterprise customers through complex technical implementations. Strong understanding of IoT technologies, embedded systems, cellular communications, or connected devices. Knowledge of IP networking, routing concepts, and enterprise software environments. Excellent troubleshooting and analytical problem-solving abilities. Strong written, verbal, and presentation skills with the ability to communicate technical concepts to both technical and nontechnical audiences. Demonstrated ability to manage multiple priorities while working independently in a remote environment. Strong customer service mindset with a collaborative and consultative approach.