CSR/Dispatcher

Posted 4 days ago

express employment professionals defunctNorman (OK)

Dispatchers, Except Police, Fire, and Ambulance Other Support Activities for Road Transportation

SENIORITY

Junior

SALARY

$17.00/Hour

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About the role

Job Full DescriptionCSR/Dispatcher

Location: Moore, OK Pay: $17.00/Hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Employment Type: Full-Time

Position Overview: A local towing company in Moore is seeking a highly organized and dependable CSR/Dispatcher to join their team. This position will be responsible for assisting customers, coordinating towing requests, maintaining accurate information, and dispatching calls to drivers.

Essential Job Functions:

Answer incoming customer calls in a professional and courteous manner
Gather and accurately enter customer and vehicle information
Track customer requests and towing assignments
Assign calls and towing requests to appropriate drivers
Perform daily data entry and maintain accurate records
Work within multiple computer systems and databases simultaneously
Update and maintain customer and vehicle information
Retain and recall important information to assist customers and drivers
Maintain organized and accurate records
Provide excellent customer service throughout the dispatch process

Requirements:

Strong customer service and communication skills
Excellent organizational skills and attention to detail
Ability to multitask and work with multiple systems at once
Strong data entry and computer skills
Ability to quickly learn and retain information
Reliable attendance and punctuality

How to Apply: Email your resume to payroll_a72@expresspros.comExpress Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069 For more information, call (405) 366-6060 Norman (Oklahoma City Metro/Pauls Valley), OK 1920 2424 Springer Drive 103 Norman, OK 73069

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