Team Lead Customer Service Associate
trice healthcareCumberland (RI)
Team Lead Customer Service Associate
Posted 9 days ago
trice healthcareCumberland (RI)
SENIORITY
Junior
About the role
Team Lead Customer Service Associate
Location: Cumberland RI
Duration: 10+ Months Contract
Job Description:
The Team Lead provides support to the customer service agents and customers in addition to all duties assigned to this classification of work. Candidates with Utility/ Power/Oil and Gas/Energy/Electric Distribution Industry experience will be highly preferred
Minimum Qualifications:
High School diploma or equivalent required. Demonstrated ability to communicate courteously, professionally, and effectively with customers when handling complaints, adjustments, or service problems.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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