Director, Customer Enablement & Onboarding
ripplingLehi (UT)
About the role
Opiniion is seeking a Director of Customer Enablement to lead onboarding, training, support, and review operations from a scalable, process-driven perspective. Reporting to the Chief Experience Officer, you will define ownership across cross-functional workflows and build a strong leadership bench for on-site and offshore teams.
You will own hiring, establish QA programs, and drive data-informed decisions to improve the customer journey and service delivery across time zones.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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