Night Shift Options Trading Support Specialist

Posted 6 days ago

robin hoodNew York (NY)

Customer Service Representatives Investment Banking and Securities Intermediation

SENIORITY

Mid

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About the role

Robinhood is seeking a customer experience professional to support initiatives that improve ASAT and QA metrics in the financial services space. Develop subject matter expertise in Options and Margin trading to resolve technical queries. Identify and analyze customer issues, use data analytics to spot trends, and contribute to training and knowledge bases. Requires 3+ years in financial services and active Series 7 & 63 (Series 3 & 4 bonus).

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