Client Service Representative (Signature Closers)

Posted 4 days ago

stewartTexas City (TX)

Loan Interviewers and Clerks Other Activities Related to Real Estate

SENIORITY

Junior

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About the role

Job Title Signature Closers, part of the Stewart family of companies, is seeking a part-time Client Service Representative to provide Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.

Job Responsibilities:

Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
Responsible for managing employees directly engaged in client management
Implements and supports strategies and initiatives focused on building and maintaining client relationships
Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
EducationHigh school diploma required; Bachelor's preferred
ExperienceTypically requires 2+ years of related work experience

Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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