Application Dynamics - Dynatrace
career guidantTampa (FL)
Application Dynamics - Dynatrace
Posted 48 days ago
career guidantTampa (FL)
SENIORITY
Lead
About the role
Company Description:
Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility Management Services and Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and outstanding results. Career Guidant proven and tested methodologies ensures client satisfaction being the primary objective. Committed to our core values of Client Satisfaction, Professionalism, Teamwork, Respect, and Integrity. Career Guidant with its large network of delivery centres, support offices and Partners across India, Asia Pacific, Middle East, Far East, Europe, USA has committed to render the best service to the client closely to ensure their operation continues to run smoothly.
Our Mission:
"To build Customer satisfaction, and strive to provide complete Information Technology solution you need to stay ahead of your competition" If you have any queries about our services.
Job Description:
- PreferredAt least 9 years of experience in technology consulting, enterprise architecture
- Should have knowledge on various Application dynamics product.
- At Least 7 Years of experience working with Dynatrace, Nagios, Splunk tools.
- Should be excellent communication skills, Presentation skills, Stakeholder management skills.
- He/she should require to own end to end Major/critical Incidents and drive it's resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
- Should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
Financial Domain Knowledge:
Exceptional communications capabilities, giving presentations, and speaking publicly. Must be approachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technology focused environment. Possess strong analytical and troubleshooting skills. Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Ability to Connect and manage client.
Qualifications:
BasicBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience in IT Security
Additional Information
Note: NO OPT, H1 for this position
Client: Infosys
Summary
Type: Full-time
Function: Information Technology
Experience level: Mid-Senior Level
Industry: Staffing And Recruiting
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