Capturis - Client Support Specialist
Posted 6 days ago
conserviceMandan (ND)
Customer Service RepresentativesAll Other Business Support Services
SENIORITY
Junior
About the role
Client Support SpecialistAs a Customer Support Specialist you will be tasked with supporting our Client Representatives and working with our internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity. You will also be tasked with certain client and vendor interactions and requests, opening new client accounts, processing account number changes, and closing accounts within the Conservice systems.As a Customer Support Specialist, you will:Research and resolve exceptions related to client data integrityOpen new client accountsClosing client accountsProcessing account number changesCollaborate with internal team members to resolve client related tasksQualifications & Preferred skills:Strong Computer SkillsExcellent telephone and email etiquette and an ability to deal effectively with co-workers.Ability to apply critical thinkingExcellent research and problem solving skills with a strong attention to detail.Time management and organizationSelf-StarterAble to build and maintain professional relationshipsPassionate in providing superior client satisfactionStrong attention to detailStrong communication skills, written and verbalExcellent research and problem solving skillsHigh school diploma or equivalent
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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