Description:
Electrical Service & TroubleshootingPerform electrical service, repairs, installations, upgrades, and maintenance safely and efficientlyDiagnose and troubleshoot electrical issues in residential and commercial environmentsTest and verify completed work to ensure proper functionality and code complianceRead and interpret blueprints, specifications, and electrical diagramsIdentify potential issues, recommend solutions, and communicate findings clearly to customers and internal teamsWork independently on routine service work and collaborate with senior technicians or leadership on more complex projectsFollow all company safety procedures, lockout/tagout requirements, and NEC standardsCustomer Service & CommunicationServe as a professional and responsive point of contact for customers on job sitesCommunicate job progress, scheduling updates, and scope changes clearly and professionallyConfirm customer needs and job scope before beginning workConduct final walkthroughs to ensure customer satisfactionSupport positive customer relationships that encourage repeat business and referralsJob Planning & CoordinationCoordinate labor, tools, materials, and sequencing for assigned workReview work orders, scopes, and project details to ensure efficient executionMonitor labor and material usage to support productivity and cost controlComplete accurate job documentation, invoices, time entry, and material tracking within company systemsCollaborate with internal departments including Estimating, HVAC, Construction, and Service leadershipLeadership & Team SupportProvide guidance and support to Apprentices and junior team membersReinforce safe work practices and quality standards in the fieldShare field feedback, recurring customer needs, and improvement opportunities with leadershipParticipate in ongoing training, certifications, and professional development opportunitiesRequirementsQualificationsJourneyman Electrician license preferred 3+ years of residential and commercial electrical experience preferredService electrical experience strongly preferredStrong troubleshooting and diagnostic skillsKnowledge of the National Electrical Code (NEC) Ability to work independently and manage multiple prioritiesStrong communication and customer service skillsValid driver's license with acceptable driving recordPreferred QualificationsExperience developing estimates or quotesExperience leading small service projects or mentoring apprenticesExperience using service management or work order systemsOSHA 10 or OSHA 30 certificationLift, equipment, or additional electrical certificationsPhysical RequirementsAbility to lift and carry materials and toolsAbility to work on ladders, lifts, and in varying job-site conditionsAbility to bend, kneel, climb, reach, and stand for extended periodsAbility to safely perform physical electrical work in residential and commercial environments
