Remote Customer Support Manager Part-Time Growth Leader

Posted 16 days ago

mazictoolsNew York (NY)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

Costco is seeking a Customer Support Manager to enhance customer support operations on a part-time basis. The role involves leading a remote team, developing strategies for exceptional customer service, and analyzing trends for operational improvement. The ideal candidate has 7+ years of experience in customer support management, strong communication skills, and a track record of leading remote teams effectively. Benefits include a relocation allowance and dental insurance.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.