Guest Experience Concierge
careershubhighgateLas Vegas (NV)
About the role
Highgate Hotels is seeking a Guest Experience Ambassador to deliver outstanding guest service and support the Front Office operations, combining front desk responsibilities with room inventory management and arrival planning to ensure an efficient operation and seamless guest experience.
You will provide personalized service, manage room assignments, coordinate with Housekeeping, Engineering, and other departments, and uphold brand standards throughout the guest journey.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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