Warehouse Assistant

POSITION SUMMARY: The Warehouse Supervisor supports the daily operations of ServiceMaster NCR's warehouse under the direction of the Warehouse Operations Manager, with a higher level of ownership, initiative, and technical capability than an entry-level Assistant. This role is essential to keeping our field crews equipped and ready to respond to jobs across the DC Metro area. It involves hands-on physical work — loading and unloading equipment, organizing inventory, operating a sit-down forklift, and delivering materials to job sites — done proactively and with minimal need for direction.

ESSENTIAL JOB FUNCTIONS: Stock, organize, and arrange equipment and supplies within the warehouse, proactively identifying and correcting organization or labeling issues before they're flaggedLoad and unload trucks with restoration equipment, materials, and debris, operating a sit-down forklift as neededPull equipment for outgoing jobs and restock returned equipment from completed job sites, verifying condition and flagging damage or shortages without being askedDeliver equipment and supplies to active job sites, coordinating timing and priorities with the Warehouse ManagerAssist field Technicians on job sites as neededReceive, inspect, and log daily warehouse packages and deliveriesTake ownership of the daily Sign-In/Sign-Out Log for shared equipment (PAPRs, batteries, specialty tools) — verifying returns and flagging missing or damaged items to the Manager the same dayMaintain a clean, organized, and safe warehouse environment at all times, taking initiative to address hazards or disorganizationOperate company vehicles as assigned for deliveries and equipment pickupUse computer and business software tools (inventory systems, scheduling, email) and AI tools as needed to support daily recordkeeping and communicationManage pack-out intake and collaborate with the warehouse manager on pack-out inventorySupervising content cleaning personnelManagement of other software systems such as fleet tracking, inventory management, etc.

ADDITIONAL RESPONSIBILITIES: Assist with routine equipment cleaning, inspection, and basic troubleshootingSupport the Warehouse Manager with inventory counts and supply trackingHelp orient new hires to warehouse procedures and safety basicsQUALIFICATIONSCurrent forklift operator certification with hands-on experience operating a sit-down forkliftProficient with computers and everyday business software; comfortable using AI tools to support daily tasksValid driver's license with a clean driving recordAbility to perform sustained physical labor throughout a full workdayReliable, punctual, and team-oriented, with a track record of taking initiativeAbility to follow established safety rules and proceduresPrior experience in a warehouse, moving, logistics, or trades environment (preferred) Bilingual English/Spanish a plus (preferred)

COMPENSATION & BENEFITS: Medical insuranceDental insuranceVision insurance 401(k) retirement planPaid time offPaid holidaysCompany cell phoneUniforms and gear providedPaid training and certification feesPHYSICAL REQUIREMENTSAbility to lift and carry up to 50 lbs regularly; heavier items with team liftProlonged standing, walking, bending, kneeling, and carrying throughout the workdayAbility to load and unload trucks repeatedly throughout the dayAbility to safely and confidently operate a sit-down forkliftAbility to operate a company vehicle and travel to job sitesAbility to work in a warehouse environment, including varying temperatures