Latvian Speaking Solutions Consultant - Work In Sofia, Bulgaria
employers from greeceNew York (NY)
Latvian Speaking Solutions Consultant - Work In Sofia, Bulgaria
Posted 4 days ago
employers from greeceNew York (NY)
SENIORITY
Junior
About the role
at Mercier Consultancy Group
Latvian Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class employers across the European BPO and customer support services landscape. We pride ourselves on delivering bespoke career opportunities, ensuring our candidates secure positions that align perfectly with their professional aspirations and cultural needs.
Job Overview:
We are currently seeking a dynamic professional for a Latvian Speaking Solutions Consultant position in Bulgaria. This role is ideal for individuals looking to advance their career in the vibrant customer support services sector while enjoying a comprehensive, all-inclusive international relocation experience.
Key Responsibilities:
Provide high-quality customer support services to clients via telephone, email, and live chat in Latvian.
Analyze and troubleshoot complex user inquiries to ensure efficient, solutions-oriented outcomes.
Maintain accurate records of all customer interactions within the internal support database.
Collaborate with cross-functional teams to elevate technical issues and ensure service-level agreement compliance.
Develop a deep understanding of company products and services to provide expert guidance to our end-users.
Participate in ongoing training sessions to enhance communication skills and product knowledge.
Strive to meet and exceed monthly quality and performance KPIs.
Requirements:
Native or fluent Latvian (spoken and written).
Professional proficiency in English to navigate internal systems and team communication.
Valid EU passport or right to work in the EU (mandatory).
Proven passion for customer support services and problem-solving.
Ability to work on-site in Sofia, Bulgaria.
Strong digital literacy and ability to thrive in a fast-paced environment.
Benefits
What We Offer:
Competitive Monthly Salary.
Fully Paid Professional Training.
Comprehensive Health Insurance package.
Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
Attractive Monthly Performance Bonus.
Opportunities for career growth within the international customer support services industry.
And Much More...
Life in Bulgaria
Choosing one of our Latvian-speaking jobs means choosing a lifestyle upgrade in the heart of the Balkans. Bulgaria offers a remarkable blend of ancient history, modern infrastructure, and a sunny, Mediterranean-influenced climate that makes living here a delight throughout the seasons. As one of the most exciting hubs for international business, Bulgaria has become a premier destination for professionals seeking new horizons.
Beyond the career benefits, you will fall in love with the vibrant culture, world-famous cuisine, and the welcoming nature of the local community. Relocating to Bulgaria is a seamless process with our support, allowing you to focus on your professional growth and personal exploration. Discover why so many professionals choose to build their future here by applying for this Latvian Speaking Solutions Consultant position in Bulgaria today.
Sincerely,
The Recruitment Team at Mercier Consultancy Group
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.