Customer Service Print Specialist
mixamChicago (IL)
About the role
Customer Service Print Specialist At Mixam, we're more than just a printing company, we're the place where creativity meets cutting-edge technology. Headquartered in Watford, with offices in the UK, US, Canada, Australia, Europe, Philippines and Japan, we're a fast-growing, privately held tech-forward print business founded in 2007, offering customisable, high-quality print services from zines and comic books, business cards and hardcover books for creators and brands across the globe.
Our mission?
To make print easy, accessible and inspiring, whether that's for authors wanting perfect-bound books or retailers seeking eco-conscious, tailored solutions. We combine advanced printing tech, user-friendly online tools, sustainable materials and exceptional service to help our customers bring their ideas to life swiftly and beautifully. Join a team where your work matters, where collaboration and growth are part of the daily rhythm, and where you'll play an active role in redefining & innovating print for the digital age.
About the role:
As a Customer Service Print Specialist at Mixam, you will be the frontline contact for our customers, providing assistance with their print orders, troubleshooting issues, and ensuring a seamless customer experience. This role requires a deep understanding of print production processes, excellent communication skills, and a passion for helping customers achieve their printing needs.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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