Senior Director-Community Integration and Transition Services (Full Time, Remote, North Carolina Bas

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page. Senior Director-Community Integration and Transition Services (Full Time, Remote, North Carolina Based) Posted on November 4, 2026 Locations Showing 1 location Home Office Morrisville, NC 27560, USARemote Community Outreach & Engagement Full-Time Requisition #: SENIO003629Description The Senior Director, Community Integration and Transition develops and implements best practices for Transition to Community Living (TCL), community services and supports, and Community Health Worker models for individuals with Serious Mental Illness and co-occurring disorders. This role develops high-quality teams and strong stakeholder partnerships to support in-reach, diversion, transition, and social determinants of health (SDOH) coordination that are essential to successful community-based living. The position is responsible for developing clear messaging, aligning communication plans with organizational priorities, managing change-related communications, and supporting successful implementation of new programs, partnerships, workflows, and service models. This role works collaboratively with Alliance leadership, operational teams, clinical and community partners, compliance, government affairs, and provider network staff to ensure transitions are well-coordinated, risks are identified, stakeholders are informed, and implementation activities are completed on time and with minimal disruption. This position will allow the successful candidate to work a schedule that will be primarily remote. While there is no expectation of being in the office routinely, they will be required to come into the Alliance Office for business and team meetings as needed.

Oversee, support, and coach the leadership staff for Transition Operations, Community Health and Data Analysis. and Data & Integrity Manager. Ensure staff are trained in Alliance policies, procedures, and business processes Identify training needs and provide coaching on technology, practice changes, and change management Ensure TCL and Community Health Worker teams have the tools needed to perform their functions and support employees Promote a culture of collaboration, accountability, responsiveness, transparency, and service excellence Review and approve workflows and desk procedures; ensure staff understand roles and responsibilities Build strong working relationships across departments to support consistent messaging, coordinated execution, and shared ownership of transition outcomes Perform other duties as assigned Develop and Monitor Quality Transition to Community Living (TCL) Community and Community Health Worker ModelsServe as a trusted communication liaison among Alliance leadership, internal departments, providers, community partners, DHHS, and other external audiences Work with DHHS and state partners to support successful outcomes for the DOJ Settlement Agreement, Settlement agreement sustainability plan and NC Olmstead Plan Monitor outcomes across all phases of TCL to support comprehensive, integrated care during and after the settlement period Submit required TCL and post TCL, NC Olmstead Plan, and Community Health Worker model reporting accurately and timely Collaborate across internal departments to improve workflows, procedures, and organizational outcomes Assess key performance indicators, productivity metrics, quality outcomes, timeliness standards, and program deliverables Ensure compliance with contractual requirements and develop risk-mitigation strategies as needed Establish team metrics and feedback mechanisms to assess effectiveness, understanding, readiness, and adoption