Account Associate
Posted yesterday
virtual vocationsDenver (CO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustom Computer Programming Services
SENIORITY
Mid
About the role
Serving as the primary point of contact for an assigned portfolio of managed services customers, the full-time Account Associate will build strong relationships, coordinate customer needs, and identify growth opportunities while working remotely.
Key Responsibilities
Act as the main point of contact for assigned accounts, ensuring customer needs are met
Build and maintain strong relationships through regular communication and proactive outreach
Prepare and present quotes for managed services, monitor customer health, and identify opportunities for account growth
Required Qualifications
2+ years of experience in account management, customer success, inside sales, or client services
Experience with Managed Services Providers is a plus
Proficient in Microsoft Office Suite; experience with Salesforce and/or ConnectWise is a plus
Strong customer service and relationship-building skills
Highly organized with strong attention to detail and time management skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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