AI Engineer with Copilot & Genesys
saxon globalPlano (TX)
AI Engineer with Copilot & Genesys
Posted 13 days ago
saxon globalPlano (TX)
SENIORITY
Lead
About the role
AI Engineer With Copilot & Genesys
Job Type: Fulltime
Job Location: Charlotte, NC, Jersey City, NJ, Pennington, NJ, Plano, TX
Visa:
USC, GC, GC EADOverviewThe Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions. We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.
Job Description:
- Required Skill and Experience 8+ years of hands-on software application development experience Strong AI/GenAI skills Microsoft Copilot experience Data extraction expertise Data transformation capabilities Reporting and analytics development Genesys IVR experience
- Preferred Skill and Experience
- Microsoft Copilot Studio Azure OpenAI / OpenAI APIs Python development Prompt Engineering Power BI reporting and dashboards RAG, Vector Database knowledge Contact Center AI and Conversational AI experience Banking domain knowledge
- Additional Required Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
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