Customer Advisor I

Posted 7 days ago

tinley park locationTinley Park (IL)

Customer Service Representatives Car Washes

SENIORITY

Entry

SALARY

$16.25 per hour

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About the role

Join Our Award Winning TeamWith flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members Enjoy: Career opportunities Flexible schedules Team member discounts Scholarship opportunities Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSAA fun, team-oriented culture Equal opportunity employer

Responsibilities: As a front-line representative of the Delta Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services that we offer. These professional services have been expertly crafted to greatly improve our customer's vehicle appearance and enjoyment. This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, and following all position-specific procedures. Customer Advisors will begin their training in the position of Delta Tech to enhance their product knowledge. The pay rate for the Delta Technician position is $16.25 per hour. Individuals in this position can enjoy working in the carwash and/or detail shop, depending on the location's staffing needs. The pay rate for the Customer Advisor position is $17.25 per hour plus commission.

Requirements:

Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate while working in the Delta Technician position is $16.25. Upon completion and certification of the required training for the Customer Advisor position, the pay rate is $17.25 per hour plus commission.
Excellent communication skills and a passion for providing great customer service
A competitive drive with a desire to rank amongst the top advisors in the company
Unwavering honesty and integrity
Courteous and professional demeanor
Prior experience in automotive service writing, customer service, and/or sales is preferred
Ability to compute basic mathematical calculations
Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
Ability to work with a sense of urgency
Willingness to adapt easily to change as our products/services/promotions update frequently
Ability to stand in an assigned work location, walk, and bend for long periods of time
Ability to lift moderate amounts of weight
Willingness to work a flexible schedule
Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in the E-Verify Program. Delta Sonic has been awarded as a Top Place to Work! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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