Pool & Spa Maintenance and Service Technicians

Posted yesterday

fpsGarden City (ID)

Maintenance and Repair Workers, General Other Services to Buildings and Dwellings

SENIORITY

Junior

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About the role

Job Description Job Description Pool Service Technician We are looking for a Pool and Spa Service Technician to provide excellent customer service, and is great with troubleshooting. Candidates with strong communication skills who can listen to directions are preferred. You will help identify water chemistry issues, fix those issues, and maintain pools and spas. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers receive proper pool care and are satisfied with our services, which will contribute to the company's profitability.

Responsibilities:

Answer any questions customers have about their pool, or direct them to someone who does have answers
Provide accurate information regarding chemicals used in customer's water care
Report to Lead Technician or Maintenance/Service Manager for customer issues and when done with scheduled tasks
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Coordinate with other departments for pricing and quotes on new equipment.
Inform customers about issues seen with their pool and/or equipment
Provide customer feedback to the Department Manager
Stay up-to-date with new products/services
SkillsProven work experience as a fast learner with attention to detail
Understanding troubleshooting techniques
Basic Social and customer service skills
Knowledge of water chemistry and maintenance (Not required, but preferred, will learn on job)
Able to lift 50 lbs bags or buckets
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree preferred but not required

Job Type: Full-time

Benefits: Flexible schedule Professional development assistance

Schedule: 8 hour shift

Monday to Friday OvertimePeople with a criminal record are encouraged to apply

Work Location: On the road Company Description Well established family owned company with a great reputation. We are currently experiencing growth beyond our ability to respond. Great career opportunity with Employers who care.

Company Description: Well established family owned company with a great reputation. We are currently experiencing growth beyond our ability to respond. Great career opportunity with Employers who care.

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