Key Holder
About the role
- Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
- Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
- Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member's level of Product Knowledge and the ability to communicate it to customers.
- Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Manage and monitor Loss Prevention.
- Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
- Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).Manage and communicate merchandise opportunities to the store manager.
- Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards.
- Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
- Assist with all other duties as required by the store manager.
- Work collaboratively with all other Psycho Bunny team members to achieve goals.
- Your Toolkit1-year minimum retail management experience
- You must be able to work a flexible schedule, including nights, weekends, and holidays.
- You have strong communication skills and can foster a customer-focused selling culture.
- The salary will be determined based on your work location, knowledge, skills, and competencies.
- Why Choose the Psycho Bunny Life?
- Sweet discount on the coolest fits
- Room to grow in a rapidly expanding brand
- Surrounded by smart and passionate people
- Ready to Set a Bold Standard?
- Apply now to join and show us what makes you uniquely bold!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
