Entertainment Events Supervisor Role - Universal City, CA

Posted 3 days ago

eteamUniversal City (CA)

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services All Other Amusement and Recreation Industries

SENIORITY

Senior

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About the role

Job Title: Entertainment Supervisor

Duration: 3 Months Location: Universal City, CA 91608

Qualifications:

Bachelor's degree
Working knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
Minimum 2 years' experience in event management, theme park operations or equivalent experience
Minimum 2 years entertainment experience Desired Characteristics:
Excellent organizational skills, as position will assist high volume department
Flexible, personable, self-starter, and extremely detail-oriented with the ability to interface with the creative community as well as all levels of staff
Ability to work well with others and collaborate across the organization to achieve goals
Ability to work well in a fast paced, deadline driven environment
Multi-task oriented, strong organizational process and time management skills Responsibilities:
Provides duty coverage for event, including media shoots + PR events.
Ensure timely opening of venues and efficient operations on a daily basis.
Assists in maintaining integrity and operation of the event; partners with management and elevates issues as needed.
Provides direction, development, and support to Seasonal staff, performers, partners, and employees.
Communicate feedback and address all disciplinary & performance issues, providing recognition, and coaching.
Collaborates efficiently with other park operating departments, leaders and stakeholders.
Ensures all safety concerns, incidents, injuries, and discipline issues are resolved and reported appropriately.
Learns and adheres to all union contracts and guidelines.
Ensure that all compliance training/requirements are developed, updated, and completed in accordance with plan and deadlines.
Understand and actively participate in Environmental, Health and Safety responsibilities by following established policy, procedures, training, and employee involvement activities. Includes completion of I&I, housekeeping and/or other safety follow-up documentation as required for department.
Demonstrate appropriate discretion with IP and proprietary information for all creative and internal communications.
Prepares event documentation/materials and performs clerical duties as needed (requires Microsoft Office proficiency).Performs other duties as assigned.

Desired Skills:

Previous leadership experience overseeing a large group of team members.
Strong leadership and motivational skills
Excellent decision-making abilities
Ability to work safely in a fast-paced, constantly changing environment
Strong organization and time management skills
Ability to remain patient and calm under pressure
Demonstrates excellent guest service, composure, and ability to lead and motivate team members
Approachable to team members and guests
Proficient computer skills, including Microsoft Office

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