Program Manager - Quality Excellence

Position Overview: SharkNinja is building a new Product Excellence Program Management (PEPM) team — three roles, each owning a distinct phase of the product development lifecycle, working together to run one PE operating standard across the full lifecycle from inception to end-of-life. The vision is simple: four pods, one PE playbook — run faster. Consistent gates, escalation, and star reporting from Inception to EOL. Predicting star ratings before P0. Cutting in-market signal-to-fix to 10 days. Today, the handoffs across Product Excellence are not seamless enough. Quality insights generated upstream do not always reach the right downstream teams in time. In-market signals do not always make it back into NPD fast enough to influence the next generation. These three roles exist to close that loop — with speed. The ask for every PEPM is the same: Communicate. Act fast. Ensure the PE point of view is front and center. Each role is embedded at a specific phase of the development cycle, but all three operate as one team — sharing a common operating rhythm, a common PE playbook, and a shared accountability for ensuring nothing falls through the cracks between phases. All three roles report into VP, Product Excellence and Chief of Staff, and work in close partnership with each other, with the Product Excellence Functional leaders. Why This Team Exists: When the team is operating at its best: star prediction is running at every P0, every