Remote Service Experience Concierge
murgado automotive groupDoral (FL)
About the role
Ocean Cadillac is seeking a Remote Service Experience Coordinator to own the guest experience for all remote and mobile services, from booking through completion. This role combines responsibilities from mobile service, roadside assistance, loaner coordination, and appointment setting to deliver a seamless, Cadillac-standard journey for clients.
You will liaise with clients, schedule technicians, present estimates, and follow up to ensure satisfaction.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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