Overnight Bellman

Posted 9 days ago

crestview managementMyrtle Beach (SC)

SENIORITY

Junior

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About the role

Overnight Bellman/Valet An overnight bellman provides 24/7 guest service, typically working between 11pm and 7am. Key duties include retrieving/parking valet cars (arriving guests, and returning guests) late-night luggage, providing security, assisting with check-ins/check-outs, delivering items to rooms, and maintaining lobby cleanliness. This role requires high independence, stamina, and excellent customer service.
Core Responsibilities: Guest Assistance: Greet arriving/departing guests, assist with luggage, and provide concierge-level information regarding hotel amenities.
Overnight Duties: Handle late-night luggage, deliver guest requests (e.g., extra pillows), and assist with early check-outs. Security & Maintenance: Monitor lobby activity for safety, secure entrance doors, and ensure the lobby area remains clean and orderly. Front Desk Support: Assist the night audit team with guest needs and coordinate transportation. Communication: Use two-way radios to communicate with security and the front desk. Requirements & Skills Physical Stamina: Must be able to lift, carry, and move heavy luggage, and stand or walk for long periods. Independence: Ability to work with minimal supervision during quiet, non-traditional hours. Customer Service: Strong communication and interpersonal skills to handle guest requests with tact.
Experience: Previous hotel experience is often preferred, but not always required We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.

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