Executive Leader, Customer Experience & AMI Transformation

Posted 21 days ago

deacon recruitingSan Antonio (TX)
General and Operations ManagersWater Supply and Irrigation Systems

SENIORITY

Manager

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About the role

San Antonio Water System (SAWS) seeks a dynamic Vice President of Customer Experience to shape and lead an enterprise-wide strategy. You will oversee call center operations, billing, collections, customer centers, and meter maintenance, driving AMI optimization and customer-centric growth. Qualified candidates bring executive leadership in public sector or high-touch service environments, plus experience building strong field and office teams. #J-18808-Ljbffr

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