Guest Experience Manager
japanese american national museumGlendale (CA)
About the role
The Japanese American National Museum is seeking a Visitor Experience Manager to lead the department, ensuring exceptional guest service and a sense of belonging across the campus. You will hire, train, and schedule staff for exhibitions, events, and programs, while overseeing ticketing, guest inquiries, and daily operations. Success requires strong people skills, data-driven decision-making, and a commitment to accessibility and safety.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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