Responsibilities And Duties:
60% Daily Operational Management Human Resource responsibilities to include but not limited to hiring, evaluating and providing annual performance evaluations to staff, including promotion, dismissal, coaching, counseling, conflict resolution, and growth and development
Responsible for the determination of appropriate staffing levels and maintaining employee schedules to assure appropriate coverage while maintaining fiscal responsibility with overtime
Manage staff payroll and individual staff HR records
Create, oversee, train and implement patient services policies and procedures
Resolve and manage patient complaints and requests for service immediately and courteously
Engage staff in adjusting clinical workflows to ensure highly efficient patient care
Manage monthly financials including accounts payable and accounts receivable
Manage inventory and purchasing in accordance to budget
Prepare preliminary capital and human resources budgets for review and approval
Assure timely capture and input of all billing information
Manage practice equipment maintenance needs
Oversee and approve maintenance agreements and service contracts in conjunction with the director
Assist the director in managing contractual agreements
Provide on-site IT support and/or order and oversee IT work required of outside vendors; apply and implement upgrades
Coordinate safety, security, customer service, HIPAA, risk management, compliance and code training; assure understanding and enforce regulations
Oversee building repairs and practice construction projects
Review and enforce regulatory compliance, building safety and code regulations
In coordination with the practice providers, assess the need for physician services at practice locations; manage physician schedule of professional and ancillary services accordingly
Serve as a point of contact for physician paperwork, meeting requests, billing reconciliation
Serves as a liaison between physicians, associates and organizational leaders
30% Performance ManagementMonitor patient satisfaction data and make appropriate improvements to increase ratings Investigate financial variances to budget and make recommendations on improving monthly variances Assist Director with practice specific long range financial and business planning, capital and operating budgets Meet annual goal deployment metrics as assigned Develop and execute plans to improve outcomes Provide and review monthly physician and practice performance data with all providers Work with director, marketing and business development to market and grow practice
10% Organizational TransformationTranslate and educate staff on organizational strategy and vision Communicate and execute organizational change initiatives within the practice Serve on committees to optimize performance Pilot, implement and champion new programs, services and processes Enhance operational effectiveness and cost containment through continued innovation without compromising quality of care
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum QualificationsBachelor's Degree (Required)
Healthcare or Business Administration or related field required; Master’s Degree strongly preferred.
A minimum of 7 years of related health care Experience preferably in an ambulatory care setting including 5 years of supervision or management Experience. A minimum of 10 years of health care management Experience, preferably in an ambulatory setting, may be substituted in lieu of requirements in certain circumstances.
Work ShiftDay Scheduled Weekly Hours:
40 Department Urology Pickerington
Join Us!if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
We Are Inspired to Do Our BestOhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."