Collections Representative (Remote SA/LATAM)

Posted yesterday

somewhereDenver (CO)

Bill and Account Collectors Collection Agencies

SENIORITY

Junior

Apply

About the role

Collections & Accounts Recovery Specialist We are a premier revenue-based financing firm seeking two sharp, persuasive communicators to join our Collections team. You will manage a focused queue of ~7 key accounts at a time, executing consistent daily outreach to negotiate recovery and payment plans with business owners. No prior lending collections experience required! We provide a comprehensive 6-week structured training program, proven scripts, and ongoing coaching.

Key Responsibilities:

Multi-Channel Outreach: Conduct daily follow-ups via phone, text, and email to default borrowers to secure payment resolutions.
Negotiation & Structuring: Use company scripts and guidelines to resolve payment friction and establish realistic workout plans.
CRM & Pipeline Tracking: Log every touchpoint, note, and promise-to-pay date accurately in our system.
Strategy & Coaching: Work closely with your Collections Manager to review call recordings, adjust outreach tactics, and escalate accounts when necessary.
What We're Looking ForStrong Communicators: Persuasive, confident on the phone, and composed under pressure.
South Africa Candidates: Fluent, professional written and spoken English.
LATAM Candidates: Fully bilingual in English and Spanish (written and spoken).Grit & Problem-Solving: High cognitive ability, sharp reasoning, and the persistence to hit recovery targets.
Coachability: Eager to learn via our 6-week training program and stick to proven outreach cadences and scripts.
Technical & Home Office SetupQuiet home office environment
Reliable high-speed internet & noise-canceling headset
For South Africa Candidates: Power backup solution (Inverter/UPS) is required to ensure uptime during load shedding.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.