Medical Receptionist

Location: White Plains, NY

Schedule: 1st shift M-F, 9:00 - 5:30pm EST Pay Range/Salary Range: $20 - $22

Contract Duration: 5+ months

Job Description: Handle customer inquiries, requests, and complaints professionally and courteously. Troubleshoot issues, provide timely follow-up, and escalate concerns when needed. Report laboratory results following established protocols. Maintain accurate documentation and records. Educate customers on laboratory processes and procedures. Protect confidential customer and patient information. Perform additional duties as assigned.

Qualifications: High school diploma or equivalent required. Minimum 1 year of customer service and/or healthcare experience. Hands-on knowledge of medical terminology required. Strong communication, organizational, and time-management skills. Basic proficiency in Microsoft Word, Excel, and Outlook. Ability to multitask and work effectively in a fast-paced environment. Strong problem-solving and listening skills. Professional and tactful manner when handling stressful situations. Ability to maintain confidentiality.

Work Requirements: Ability to sit for extended periods. Frequent typing and repetitive hand/wrist movements. Interested? Apply now! For workers in the United States, Pride Global and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity: Pride Global and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Global and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.