Temporary Part-time Enrollment Services Associate

Posted 19 days ago

camden county collegeBlackwood (NJ)

Customer Service Representatives Colleges, Universities, and Professional Schools

SENIORITY

Entry

SALARY

$20 per hour

Apply

About the role

Temporary Part-time Enrollment Services Associate Camden County College (CCC) is a leading two-year community college with campuses in Blackwood, Cherry Hill, and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military-friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement, and tuition assistance.

Location: Blackwood Campus

Department: Strategic Enrollment

Days and Hours: 25 hours per week- schedule is flexible Position Goals: The Temporary Part-time Enrollment Services Associate will report directly to the Coordinator of Registration Services and will provide comprehensive customer service including registration and payment collection for credit and non-credit enrollment. The Temporary Part-time Enrollment Services will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.

Job Description:

Essential Functions
Provide coverage for the Enrollment Services counter, working independently, and using professional judgment to respond to a variety of customer service requests in a friendly and courteous manner.
Answer questions about College-wide services and direct visitors, faculty, staff, and students to services at campus.
Ability to convey college policy clearly and effectively.
Provide registration, transcript processing, and payment collection support for credit and non-credit enrollment, as well as perform other related enrollment functions. Perform session reconciliation and any other related cashiering tasks.
Develop and maintain knowledge about College services such as Advising, Financial Aid, Student Self-Service, Testing, the location of classes and events, and perform other services supportive of one-stop enrollment.
Scan and index documents.
Demonstrated ability to manage multiple tasks simultaneously and work in a busy and collaborative team environment.
Assist students virtually by responding to the registration department email and providing comprehensive phone assistance to all callers.
Attend staff training sessions as required for maintaining updated service delivery skills.
Comply with all safety, fire, and smoking regulations.
Complete all mandatory compliance and safety training as scheduled by Human Resources.
Perform all other duties as assigned.

Minimum Qualifications: Associate's degree or equivalent credits required. Three years of customer service experience required. Demonstrated ability to handle and process student payments for registration-related services. Superior interpersonal and judgment skills. Good oral communication skills; bilingual or ASL a plus. Demonstrated ability to work effectively with a diverse population. Solid computer skills, including aptitude to master basic functions in Colleague, the College's student information system; and experience using office productivity software.

Benefits: Published Salary Range: $20 per hour

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.