Patient Access Specialist - Omaha
addison groupOmaha (NE)
Patient Access Specialist - Omaha
Posted yesterday
addison groupOmaha (NE)
SENIORITY
Mid
About the role
Patient Access Specialist - OmahaThe Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, insurance verification, registration, and financial clearance while delivering excellent customer service.
Key Responsibilities:
Greet and assist patients in person and over the phone
Schedule, reschedule, and confirm patient appointments
Register patients and maintain accurate demographic information
Verify insurance eligibility, benefits, referrals, and authorizations
Collect co-pays, deductibles, and outstanding balances
Explain financial responsibilities and payment options to patients
Obtain required consent and privacy documentation
Coordinate with providers, nurses, and insurance companies to support patient care
Maintain compliance with HIPAA and organizational policies
Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner
Qualifications:
12 years of customer service or administrative experience in any industry
High school diploma or GED required
Insurance verification and/or prior authorization experience required
Associate degree or healthcare certification preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.