Resident Experience Specialist - Onsite & Growth

Posted 5 days ago

kids for futureDenver (CO)

Customer Service RepresentativesResidential Property Managers

SENIORITY

Junior

About the role

Birge & Held is hiring a Customer Experience Associate to deliver exceptional service to prospective and current residents. You will build strong relationships, assess needs, and coordinate with cross-functional teams to ensure smooth operations on-site. You will manage inquiries, renewal considerations, and community events while maintaining accurate resident records. A background in property management software and strong communication are essential. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.