Collections Specialist
ok carzLakeland (FL)
About the role
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
- Provide excellent customer service while meeting collection goals
- Manage a daily call queue.
- Takes payments and assists management with requests for due date/deferments.
- Light skip tracing on accounts
- Identifies and recommends accounts for repossession.
- Performs other essential functions as assigned.
Minimum qualifications:
- Strong negotiation skills with proven ability to effectively handle difficult customers.
- Ability to work in a fast-paced environment.
- Able to adapt to change.
- Problem solving drive for results.
- Basic computer skills with the ability to type 30 wpm.
- Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday.
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Mid Finance Florida is an equal opportunity employer and a drug free work environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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