Dental Office Front Desk Receptionist with 5 years experience
Posted today
excel dental implant centerSan Antonio (TX)
Receptionists and Information ClerksOffices of Dentists
SENIORITY
Senior
About the role
We are seeking a friendly and professional Dental Front Office Receptionist to join our team. As a Front Office Receptionist, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve handling patient inquiries, checking patients in and out, over the counter collections, scheduling, and ensuring a smooth and enjoyable visit. You will also be responsible for handling phone calls coming into the office and scheduling patients appropriately.Duties:Greet patients with a warm and welcoming demeanor-Provide exceptional customer serviceCheck patients in and out efficiently and accuratelyProvide information about servicesHandle patient inquiries, requests, and complaints promptly and professionallyProcess payments and maintain accurate recordsCollaborate with clinical and other administratorsPerform daily schedule auditsMaintain a clean and organized front desk areaSkills:Previous experience in the dental field is preferredExcellent customer service skills with a friendly and professional attitudeStrong communication skills, both verbal and writtenProficient in using phone systems and dental practice management softwareAbility to multitask and prioritize tasks effectively in a fast-paced environmentBilingual or multilingual skills are a plus
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