Associate, Legal Operations

Responsibilities: Act as the primary point of contact for external parties (e.g., law enforcement, regulatory agencies) regarding subpoenas and legal requests Review and prepare responses to subpoenas and government agency requests for customer account information Interact with business lines to research account systems of record to compile requested information Communicate with Bank’s fintech partners to compile responsive information Draft and provide legal hold notices Manage e-discovery and review of emails and other correspondence responsive to subpoena requests Evaluate information received from all business lines to ensure completeness, quality, and accuracy consistent with subpoena requests Maintain up-to-date knowledge of relevant laws and regulations affecting subpoena compliance and information disclosure, and manage the Bank’s procedure document to respond to legal process Communicate with requesting parties/agencies to resolve ambiguous requests Notate relevant request and response information in system of record Manage workload in an efficient manner to ensure requests are completed timely and within stated team benchmarks Assist with team administrative functions, reporting, and special projects (as needed), and perform other duties as assigned by the Legal team attorneys Knowledge, Skills, and Abilities: Ability to process meeting information quickly and transcribe relevant information in an organized and succinct manner. Attention to detail. Ability to work independently as well as being a team player. Microsoft Word and Outlook skills, experience with e-discovery tools is preferred. Excellent verbal and written communication skills. Education, Training, and Experience: Bachelor’s degree or equivalent education and experience. 3+ years of experience in an equivalent role is preferred In addition to work experience, an education focused on law, criminal justice or governance will be of interest.