Senior Technical Curriculum Developer - Revenue Enablement

What You'll Do: Design engaging technical learning experiences including eLearning, certifications, simulations, job aids, and learning paths for Solution Engineers, Professional Services, Channel Partners, and other technical customer‐facing teams. Partner with Product, Solution Engineering, Professional Services, Product Marketing, and SMEs to translate complex technical concepts into practical, scalable learning. Build technical certifications, readiness programs, and assessments that prepare teams to confidently position, demo, and implement Freshworks solutions. Develop technical enablement assets such as demo guides, playbooks, reference materials, and competitive enablement content. Create modern digital learning experiences using tools like Articulate 360 (Storyline & Rise), multimedia, and interactive learning techniques. Measure learning effectiveness through assessments, learner feedback, and business outcomes, continuously improving programs based on data.

Additional Information: This is a hybrid role with in‐office expectations of 3 days/ week (Tuesday - Thursday) from our Downtown Boston office. The annual base salary range for this position is $110,000 - $142,000. This role is also eligible for a target bonus. Compensation is based on a variety of factors, including but not limited to location, experience, job‐related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.