Live Entertainment Industry Advisor (Contractor)

Posted yesterday

exlUnited (WV)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Promoters of Performing Arts, Sports, and Similar Events with Facilities

SENIORITY

Senior

SALARY

$120.00 per hour

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About the role

Job Description

About the Opportunity: EXL is seeking a senior, relationship-led Industry Advisor with deep expertise across the Live Entertainment and Events ecosystem, including concert promoters, event organizers, ticketing platforms, venue operators, arenas, stadiums, and entertainment companies. The advisor will support EXL’s GTM efforts by opening executive relationships, identifying qualified business opportunities, providing market intelligence and helping position EXL’s Data, AI, Analytics, Digital Operations and Technology capabilities for high-value transformation initiatives.

Role Responsibilities

Business Development Support:

Leverage existing executive relationships to introduce EXL to prospective clients and decision-makers.
Facilitate C-level and VP-level conversations with business, technology, data, marketing, revenue, and operations leaders.
Support account planning, whitespace identification, and market-entry strategies across priority Live Entertainment accounts.
Identify transformation initiatives where EXL can create measurable business value.
Participate in select customer meetings, executive briefings, and opportunity-shaping discussions.
Industry Advisory
Provide insights on:
Live event operations and operating model transformation
Ticketing strategy, audience analytics, and demand forecasting
Fan engagement, loyalty, and customer experience transformation
Sponsorship measurement and revenue optimization
Venue operations, workforce planning, and service optimizationAI, GenAI, data modernization, and analytics adoption in entertainment organizations
Opportunity Development
Help identify opportunities related to:
Customer Data Platforms and unified customer views
Data modernization, cloud migration, and analytics enablementAI, GenAI, and automation-led business transformation
Marketing analytics, personalization, and campaign effectiveness
Customer service and digital operations transformation
Finance, accounting, and revenue operations transformation
Revenue growth analytics, pricing optimization, and demand forecasting

Ideal Candidate Profile:

Experience 15+ years of experience in Live Entertainment, concert promotion, events, venue operations, ticketing, entertainment media, or adjacent sectors.
Strong experience working with or within organizations such as Live Nation, AEG, Ticketmaster, SeatGeek, StubHub, major venues, arenas, stadium operators, or event promoters.
Proven ability to engage senior executives and translate industry priorities into actionable business opportunities.
Industry Network
Strong relationships with:
Chief Revenue Officers
Chief Marketing Officers
Customer Experience Leaders
Ticketing Executives
Revenue & Analytics Leaders
Venue Operations Executives
PreferredFormer executive leadership, advisory, or board-level experience in the Live Entertainment ecosystem.
Consulting, technology transformation, data, analytics, or digital operations experience.
Ability to support opportunity shaping, executive messaging, and business value articulation.
Success Metrics
Executive introductions generated
Meetings facilitated
Pipeline opportunities created
Industry insights provided
Revenue opportunities influenced
Engagement Structure
Engagement duration is 3 months with potential to extend.
Fixed hourly rate of $120 for a minimum commitment of 100-140 hours; expected to be available for approximately 10 hours every week.
MSA – fixed amount commissionSOW – percentage of SOW value based commission
Required to work with the Sales Team to ensure end-to-end sales cycle (until SOW signing)

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