Manhattan Active Program Director

Overview As the Program Director , you will lead the strategic planning, governance, and execution of a nationwide deployment of Manhattan WMS and Order Management Systems (OMS) across 50+ CEVA-operated warehouse sites over the next 3 to 7 years. You will be accountable for building and managing cross-functional teams, ensuring successful integration with customer IT systems, delivering site-level execution, and maintaining stakeholder engagement throughout the program lifecycle.This high-visibility role requires strong leadership, technical fluency with Manhattan products, and deep experience in 3PL logistics and warehouse operations. What are you going to do? Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments. Develop and manage a multi-year program roadmap, delivery milestones, KPIs, and escalation protocols. Align program goals with CEVA's business strategy and customer requirements.Manhattan WMS/OMS System Deployment Lead the end-to-end implementation of Manhattan WMS/OMS solutions, ensuring successful go-lives across all targeted warehouse operations. Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.). Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments. Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.Drive communication, transparency, and alignment across all internal stakeholders and external partners. Conduct regular steering committee reviews, status reporting, and executive briefings. Operational Excellence & Standardization Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location. Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model. Manage program budgets and staffing models. Ensure financial goals are achieved without compromising quality or customer satisfaction. Oversee resource allocation across functional workstreams (deployment, training, integration, support).What We Are Looking ForEducation & Experience Bachelor's degree in Business, Information Systems, Supply Chain, or related field; MBA preferred. Minimum 10+ years of experience in logistics, supply chain, or IT program management roles. 5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization) . Proven track record delivering large-scale, multi-site WMS rollouts in a 3PL or contract logistics environment. Deep understanding of Manhattan Active and/or legacy WMS and OMS product suites.Strong technical understanding of system integrations (API, EDI, middleware). Exceptional project/program management skills, including waterfall and agile methodologies. Ability to lead large cross-functional teams, vendors, and external consultants. Strong financial acumen and experience managing multi-million-dollar budgets. Excellent interpersonal, communication, and executive stakeholder management skills. Leadership & Problem-Solving Strategic thinker and hands-on problem solver with a passion for operational excellence.Comfortable navigating ambiguity and managing change at scale. Inspiring team leader with a collaborative, people-first approach. What We Have To Offer Competitive executive compensation and annual performance incentives 401(k) with company match Generous paid time off and company holidays Opportunities for advancement within CEVA's global network Location Remote with up to 60 - 75% travel across U.S. warehouse operations